Terms And Conditions

Tours provided by FreeIstanbul Tours are described on the internet website www.freeistanbultours.com. Please read these carefully to ensure the tour will meet your interests and physical condition.


Any deposit or payment received by Free Istanbul Tours towards a confirmed travel package or service constitutes full knowledge and acceptance of all terms and conditions. Each person making reservations for or participating in.


Private tours will need to pay a 20% deposit prior to the tour commencing. Upon booking your private tour we will email you an invoice to pay your deposit to our PayPal account. The remainder of the fee can be paid to your guide at the start of the tour.
With PayPal payments for public and private tours, you can pay securely via credit card or via your personal PayPal account. You do not need to be a member of PayPal to pay with your credit card. When the funds are received you will be emailed to confirm the payment and booking.

Prices for tours paid in advance are binding once the purchase is complete. Free Istanbul Tours reserve the right to change prices for any of its services at any time, but tickets purchased through the website prior to any changes are unaffected and remain valid.

Cancellation of bookings

If you cannot attend a tour or transfer for any reason, you will need to notify us in writing to freeistanbultours@freeistanbultours.com or phone/text +90 553 529 8742. We will be happy to reschedule your tour or transfer for another time at no additional charge (within 3 months of the original booking date). However, if it is unlikely that you will attend the tour within the 3 month period we will offer the following refunds:

Cancellation received more than 72 hours prior to departure will receive a full refund.
Cancellation received less than 72 hours prior to departure will receive no refund.

Changes In Programs & Price

Free Istanbul Tours reserve the right to change your program and price without a notice as some situations are beyond our control.

Health & Conduct

Travelers are expected to satisfy themselves prior to booking that they are fit and able to complete the itinerary of their chosen tour as described in the website. Any traveler with pre-existing medical conditions or illness must declare the true nature of such conditions at the time of booking, and make arrangements for the provision of any medication or other treatment which may be required during the tour. Failure to make such disclosure will constitute a breach of these booking conditions and relieve Free Istanbul Tours from any obligations and liability.


Travelers are fully responsible for arranging their own insurance. Free Istanbul Tours provide no insurance.